Frequently Asked Questions

Can I return an item if there is nothing wrong with it?

Of course, we offer a 7 days returns guarantee on items purchased through our website, just ensure that the item should be unused, in its original packaging and in good condition. You can Contact us directly on this page or at email: [email protected]

Do you have a minimum order?

There are no order minimum in all our items

Can I add a personalized note?

Yes you can, just write your personal note at checkout and then we will print your message in a label sticker with your gift.

What happens if an item is missing from the box?

Any missing item must be reported within 7 days of your delivery date. Please contact us directly on our site or at email; [email protected] in order to report your claim and get your item replaced.

Do you offer gifting services for corporate business?

We are working on it, coming soon. 

What is the size of each Box?

We have 2 box sizes:

  • Medium Size: L 8.78 x W 6.38 x H 3.74 Colors: Black, Kraft, Red, and White
  • Large Size: L 12.20 x W 9.64 x H 4.05. Colors: Ivory, Black, Kraft, and Navy Blue
What do I do if my order is damaged during shipping?

Any missing, damaged, lost, defective, or wrong/incorrect item(s) must be reported within 7 days of your delivery date. Please contact us directly on our site or at email; [email protected] in order to report your claim and get your item replaced or refund the cash onto the original payment method or offer you an exchange.